Tricounty Wireless Phones

Wireless Products

With calling and data plans ranging from individuals to family sharing and more, TriCounty has you covered. Pick one of our convenient plans or let us help design the perfect one for your needs. Not to mention, our competitive pricing means incredible savings to you! Contact us today to see how TriCounty can save you money and keep you connected.

Wireless Phones

Wireless Phones

4G PHONES


iPhone 7

iPhone 7

  • Weight: 4.87 oz
  • Talk Time: 14 hours
  • 4.7 inch display
  • iOS 10
  • 12+-megapixel camera
  • 7-megapixel front facing camera
  • Bluetooth
  • Touch Screen
  • Video capture 4K UHD
  • M3, T4 Hearing Aid Compatible

Call or visit our store for pricing details.

Click to View Specs


iPhone 7 PLUS

iPhone 7 Plus

  • Weight: 6.63 oz
  • Talk Time: 21 hours
  • 5.5 inch display
  • iOS 10
  • 12+-megapixel camera
  • 7-megapixel front facing camera
  • Fingerprint reader
  • Bluetooth
  • Touch Screen
  • Video capture 4K UHD
  • M3, T4 Hearing Aid Compatible

Call or visit our store for pricing details.

Click to View Specs


iPhone 6

iPhone 6

  • Weight: 4.55 oz
  • Talk Time: 14 hours
  • 4.7 inch display
  • iOS 8
  • 8-megapixel camera, phase detection auto focus
  • 1.2-megapixel front facing camera
  • Bluetooth
  • Touch Screen
  • Fingerprint reader
  • Video capture 1080p HD
  • M3, T4 Hearing Aid Compatible

Call or visit our store for pricing details.

Click to View Specs


iPhone 6
Plus

iPhone 6 Plus

  • Weight: 6.07 oz.
  • Talk Time: 24 hours
  • 5.5 inch display
  • iOS 8
  • 8-megapixel camera, phase detection auto focus
  • 1.2-megapixel front facing camera
  • Bluetooth
  • Touch Screen
  • Fingerprint reader
  • Video capture 1080p HD
  • M3, T4 Hearing Aid Compatible

Call or visit our store for pricing details.

Click to View Specs


LG G3VS985

LG G3VS985

  • Weight: 5.41 oz.
  • Talk Time: 21 hours
  • 5.5 inch display
  • Android 4.4.2
  • 13-megapixel camera
  • 2-megapixel front facing camera
  • Bluetooth
  • Touch Screen
  • FM Radio
  • Headphone jack
  • M4, T3 Hearing Aid Compatible

Call or visit our store for pricing details.

Click to View Specs


Samsung Galaxy S7

Samsung Galaxy S7

  • Weight: 5.36oz
  • Talk Time: 28 hours
  • 5.1 inch display
  • Android 6.0
  • 12+-megapixel camera
  • 5-megapixel front facing camera
  • Fingerprint reader
  • Bluetooth 4.2
  • Touch Screen
  • Video capture 4K UHD
  • M4, T3 Hearing Aid Compatible

Call or visit our store for pricing details.

Click to View Specs


Samsung Galaxy Core

Samsung Galaxy Core

  • Weight: 4.94 oz.
  • Talk Time: 19 hours
  • 4.5 inch display
  • Android 4.4
  • 5-megapixel camera
  • 2-megapixel front facing camera
  • FM radio
  • Bluetooth
  • Headphone jack
  • Touch Screen
  • M3, T4 Hearing Aid Compatible

Call or visit our store for pricing details.

Click to View Specs


Samsung Galaxy S4

Samsung Galaxy S4

  • Weight: 4.59 oz.
  • Talk Time: 17 hours
  • 5 inch display
  • Android 4.2.2
  • 13-megapixel camera
  • 2-megapixel front facing camera
  • Bluetooth
  • Touch Screen
  • OCR software
  • Video capture 1080p HD
  • M3 Hearing Aid Compatible

Call or visit our store for pricing details.

Click to View Specs


Samsung Galaxy S5

Samsung Galaxy S5

  • Weight: 5.11 oz.
  • Talk Time: 29 hours
  • 5.1 inch display
  • Android 4.4.2
  • 16-megapixel camera
  • 2-megapixel front facing camera
  • Water and dust resistant
  • Bluetooth
  • USB
  • Touch Screen
  • M3, T3 Hearing Aid Compatible

Call or visit our store for pricing details.

Click to View Specs


Samsung Galaxy S6

Samsung Galaxy S6

  • Weight:4.87 oz.
  • Talk Time: 20 hours
  • 5.1 inch display
  • Android 5.0
  • 16-megapixel camera
  • 5-megapixel front facing camera
  • Fingerprint sensor
  • Bluetooth
  • Wireless charging
  • Touch Screen
  • M4, T3 Hearing Aid Compatible

Call or visit our store for pricing details.

Click to View Specs

3G PHONE

Samsung Galaxy Note 4

LG VN Extravert

  • Weight: 4.30 oz
  • Talk Time: 5.83 hours, 550 hours standby
  • QWERTY keyboard
  • Stopwatch
  • 2MP camera
  • Voice Dialing
  • Bluetooth 3.0
  • Text to speach
  • Speakerphone
  • M4, T4 Hearing Aid Compatible

Price: $99.99

Click to View Specs

Wireless Accessory Accessory Pricing
16 GB Memory Card 16 GB Memory Card: $29.95
Car Charger Car Charger: $14.95
Pouch Case Pouch Case: $14.95
Premium Case Premium Case: $24.95
Screen Protector Screen Protector: $5.95 - $12.95
Trident Case Trident Case: $39.95
USB Connector USB Connector: $14.95
Wall Charger Wall Charger: $24.95

Additional Information

SmartPhones

The Android Market won’t load?

Go to Settings / Applications / Manage Applications and find the Android Market app. In this screen you should see a ‘Clear Cache’ button. Tap it and the cache should display 0.00KB. Now try running Android Market. It would also be worth turning the phone off and back on just to be sure.

My Kindle books are not synchronizing?

If you find your last change in a Kindle book on an Android phone is not saved, there is a simple trick that should resolve the problem. Always remember to press the home button before you power off the phone; otherwise it may not be synchronised properly by the Kindle service.

How do I know if an app is safe?

When you install an app, you will be presented with a screen showing what the app intends to do on your phone. Read through the list and make sure it all sounds correct. For example, you wouldn’t expect a cookery app to need access to your contacts. As always, be aware.

Wi-Fi connection problems?

There are many reports of Wi-Fi connection problems under Android, but the following solutions fix most of them. First turn off the Wi-Fi on your handset and turn it back on. If that does not work, go to the Wi-Fi settings and choose ‘Forget this network’ for your current connection. You will need to set it up again, but this should do the trick.

Battery Life

If your phone battery begins to need a charge every 2-3 hours with regular usage, it's time to buy another battery. If your battery works fine and you just need it to push through a typical work day or you want it to last until you upgrade your phone, then here are some simple solutions you already know:

  • Turn down screen brightness
  • Close all the apps you are not using
  • Turn off the extra things like wifi and bluetooth when not in use
  • If you need to listen to music all day every day, you may want to consider an mp3 player

Phone Not Charging

You plugin as always and both the charger and phone get really hot and the battery is not charging. A lot of people have had this problem with phones that charge with micro USB cables. If this happens to you and your phone is still under warranty, take it for repair. If you are interested in attempting to fix things, troubleshooting is the way to go.

  • Find out if it's your battery, cable/plug in charger or if it's the phone itself.
  • Try charging a different battery with your phone
  • Try a different charger with your phone
  • Try a different power outlet or use your computer
  • Try a different power outlet or use your computer

If this doesn’t work, you need to seek some technical help because it's a phone problem. Either a software problem or internal hardware problem especially if the thunder bolt is showing on the battery icon but the battery settings say it is not charging. Companies offer product service and sometimes you can find a lot of help in the FAQ support or troubleshooting pages.

Freezing or hanging

The first time you use your smartphone, the speed switching between apps and tabs is amazing. After a couple of days or weeks when you have installed all the apps, some of which you barely use, the freezing starts. Even a few micro seconds feel like forever. This calls for “app control”:

  • Before you install an app, read its system requirements. It may task your processor more than you expect
  • Delete any app you haven’t used in two weeks because you probably don’t need it
  • If an app is causing your phone to hang, update it or reinstall it
  • Expand your internal memory if your phone allows it
  • Those pictures you have had since you got the phone, once you have them backed up (which can be made automatic with dropbox, picasa, instagram etc) save your phone some memory and delete them. Basically free up as much space as you can.

Update Your Preferred Roaming List

Dialing *22891 on your device will update your phone's ability to recognize other towers, so equipment can roam and helps recognize device's home network. Do this once a month to stay current.

Sync Gmail, Calendar and Contacts on your iPhone

  • Gmail- The Gmail app is the recommended way to instantly receive your mail on your iPhone. The app brings the best of Gmail with real-time notifications, multiple account support and search across your entire inbox.
  • Contacts-To sync your Google Contacts, use CardDAV. You will be able to edit, add, and remove contacts from your device and keep them in sync everywhere you use them.
  • Calendar- To sync your Google Calendar, use CalDAV. You will be able to view and edit your Google Calendar using your iPhone

If iPhone doesn't appear in iTunes or you can't sync iPhone

The iPhone battery might need to be recharged. For information about charging iPhone, see "Charging the Battery" in the iPhone User's Guide. If that doesn't work, disconnect other USB devices from your computer and connect iPhone to a different USB 2.0 port on your computer (not on your keyboard). If that doesn't work, turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a few seconds until a red slider appears, and then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.

Note: If you enter the SIM PIN incorrectly three times, you may need to contact your carrier for a Personal Unlocking Key (PUK) to enable your SIM card again. If that doesn't work, restart your computer and reconnect iPhone to your computer. If that doesn't work, download and install (or reinstall) the latest version of iTunes.

If you can't make or receive calls, send or receive text messages, or access email or the web

Check the cell signal indicator in the status bar at the top of the screen. If there are no bars, or if it says "No service," try moving to a different location. If you're indoors, try going outdoors or moving closer to a window. Check to make sure you’re in an area with network coverage. Go to your carrier's website to see network coverage areas. Make sure airplane mode isn't on. From the Home screen choose Settings, then turn Airplane Mode off. If that doesn't work, turn airplane mode on, wait 15 seconds, then turn airplane mode off again. Make sure to include an area code for every phone number in your contacts list that you use to send or receive text messages. If that doesn't work, turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a few seconds until a red slider appears, then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.

Note: If you enter the SIM PIN incorrectly three times, you may need to contact your carrier for a Personal Unlocking Key (PUK) to enable your SIM card again. If that doesn't work, there may be an issue with your wireless service. Call your carrier or go to your carrier's website. If that doesn't work, restore the iPhone software. MMS: Original iPhone does not support MMS. MMS is available on iPhone 3G and iPhone 3GS if it is supported by the wireless carrier.

If iPhone won't turn on, or the display freezes or doesn't respond

Press and hold the Home button for at least six seconds, until the application you were using quits. If that doesn't work, turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a few seconds until a red slider appears, and then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears. If that doesn't work, reset iPhone. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears.

If iPhone continues to freeze or not respond after you reset it

Reset iPhone settings. From the Home screen choose Settings > General > Reset > Reset All Settings. All your preferences are reset, but no data or media is deleted. If that doesn't work, reset iPhone. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Restore the iPhone software.

Feature Phones

Update Your Preferred Roaming List

Dialing *22891 on your device will update your phone's ability to recognize other towers, so equipment can roam and helps recognize device's home network. Do this once a month to stay current.

Phone not charging

You plugin as always and both the charger and phone get really hot and the battery is not charging. A lot of people have had this problem with phones that charge with micro USB cables. If this happens to you and your phone is still under warranty, take it for repair. If you are interested in attempting to fix things, troubleshooting is the way to go.

  • Find out if it's your battery, cable/plug in charger or if it's the phone itself.
  • Try charging a different battery with your phone charger
  • Try a different charger with your phone
  • Try a different power outlet or use your computer.

If this doesn’t work, you need to seek some technical help because it's a phone problem. Either a software problem or internal hardware problem especially if the thunder bolt is showing on the battery icon but the battery settings say it is not charging. Different companies offer product service and sometimes you can find a lot of help in the FAQ support or troubleshooting pages. 

Battery Life

If your phone battery begins to need a charge every 2-3 hours with regular usage, it's time to buy another battery. If your battery works fine and you just need it to push through a typical work day or you want it to last until you upgrade your phone, then here are some simple solutions you already know:

  • Turn down screen brightness
  • Close all the apps you are not using
  • Turn off the extra things like wifi and bluetooth when not in use
  • If you need to listen to music all day everyday, you may want to consider an mp3 player

Hearing Aid Compatibility with Mobile Phones

Some wireless phones are measured for compatibility with hearing aids. If the box for your particular model has "Rate for Hearing Aids" or similar printed on it, the following explanation applies.

When some mobile phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference noise, and phones also vary in the amount of interference they generate.

The wireless telephone industry has developed ratings for some of their mobile phones, to assist hearing device users in finding phones that may be compatible with their hearing devices. Not all phones have been rated. Phones that are rated have the rating on their box or a label on the box.

The ratings are not guarantees. Results will vary depending on the user's hearing device and hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs.

M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings.

T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device's telecoil ("T Switch" or "Telephone Switch") than unrated phones. T4 is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in them.)

Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you find results for your hearing device. The more immune your hearing aid is, the less likely you are to experience interference noise from mobile phones.

Levels of Functionality: TriCounty Broadband offers HAC-compatible handsets and devices in all major price categories, including low-cost ("C" level) (<$100), moderate-cost ("B" level") ($100-$250), and high-end/feature-rich ("A" level) (>$250). Costs generally correlate with the number of features, but, if through experience, TriCounty Broadband finds that a certain handset contains features that work well with hearing aids, such as volume control, it will be labeled accordingly with an "A" level for functionality. TriCounty Broadband 's sales staff is trained to assist all existing and prospective customers looking for a HAC-compliant device/handset. HAC-compatible handsets and devices vary in their inherent "levels of functionality," but typically at least one (1) HAC-compliant handset/device with features and services typical of its price category can be found that meets each customer's price range.

Our handsets have been tested and rated for use with hearing aids for some of the wireless technologies that they use. However, there may be some newer wireless technologies used in these phones that have not been tested yet for use with hearing aids. It is important to try the different features of these phones thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of the handset for information on hearing aid compatibility.

For more information, please call our Customer Care Center at 252-964-8000, or email us at Questions@goTriCounty.biz.

Phones Rating Functionality
iPhone 5S M3, T4 A
iPhone 5  M4, T4 A
iPhone 6 M3, T4 A
iPhone 6 Plus M3, T4 A
iPhone 6S M3, T4 A
iPhone 7 M3, T4 A
iPhone 7 Plus M3, T4 A
LG Extravert M4, T4 C
LG G3V985 M4, T3 A
Samsung Galaxy Core M3, T4 B
Samsung Galaxy S4 M3 A
Samsung Galaxy S5 M3, T3 A
Samsung Galaxy S6 M4, T3 A
Samsung Galaxy S7 M4, T3 A
Samsung I110 Illusion M4 C
Samsung Freeform 4 M4, T4 C
Samsung S4 Mini M3, T3 C